Log in to manage your account and play

How do I log in to Cookie Casino on my phone without getting stuck in a loop?

Open the site in your browser, tap Log in, and enter your email and password; if it keeps sending you back to the start, turn off any VPN and clear cookies for Cookie Casino, then try again.

What do I do if Cookie Casino says my password is wrong, even though I’m sure it’s right?

Use “Forgot password” and reset it from the email link, then log in again with the new password; if you’ve had several failed tries, wait 15 minutes before attempting another sign-in.

Can I log in to Cookie Casino with Face ID or a fingerprint instead of typing my password every time?

If you’re using a mobile browser that supports passkeys or saved passwords, enable biometric sign-in in your phone’s password manager, then approve the login prompt when it appears.

What should I do if I’m not getting the Cookie Casino verification code or account email when I try to sign in?

Check your spam and “Promotions” folders, then search your inbox for “Cookie Casino” and request a fresh code; if nothing arrives after 10 minutes, try logging in with a different network or email provider blocks.

How do I log in if Cookie Casino asks me to prove my identity, like ID or address checks?

Log in, open your account verification page, and upload a clear photo of your passport or driving licence plus a recent UK proof of address such as a bank statement or utility bill.

Is it safe to stay logged in on Cookie Casino, or should I log out every time on a shared device?

Log out every time on a shared or public device and avoid saving the password in the browser; on your own phone, staying signed in is fine if you use a screen lock.